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Offizielle Website
Offizielle Website
This website uses its own cookies and those of third parties to offer you a better experience and service. Nevertheless, you can choose to block the generation of cookies and to delete these by selecting the corresponding option in your Navigator. If you block the use of cookies via your navigator, it is possible that some of the website services or functions may not be available.
Cookies are a tool used by Web servers to store and recover information about their visitors. It is a unique identifier in the shape of a text file which is sent to the user's device to register information, thereby allowing the improved quality and security of the website. Cookies have an expiry date, from which time they cease to be in operation.
We use cookies to facilitate website navigation and to obtain greater efficiency and personalisation of the services we offer. The cookies used will only be associated to an anonymous User and their device will not provide any reference which will allow us to access your personal data nor to introduce a virus. The implanted cookies cannot be read on your device by other servers.
The information that we analyse through cookies is the address of the internet protocol (IP) used to connect your computer to the internet, the type and version of navigator used, the operating system and platform used to connect, and the date and time of this activity.
Alongside with log cookies that identify a registered user and indicate the time you logged into the portal, we use other cookies you consented:
Analysis cookies: the cookies processed by us or by third parties that allow us quantify the number of users and perform the measurement and statistical analysis of use of the service put on offer. For this purpose user browsing on our website is analyzed in order to improve the supply of products or services that we offer.
Advertising cookies: those are the cookies, processed by us or by third parties, that allow us manage in the most effective way possible the offer of advertising spaces on the website, tailoring ad content to the content of the requested service or use they make of our website. So we can analyze your browsing habits on the Internet and we can show you the ads related to your navigation profile.
You can disable cookies by adjusting your browser settings to stop it from accepting cookies, in whole or in part. However, if you use your browser settings to block all cookies, you may not be able to access the site in whole or in part. You can opt for the computer to warn you each time a cookie is sent to you or you can choose to turn off all cookies. You can do this through your browser settings. Each browser is different, so you probably need to take a look at Help menu. Here are the links where you can find information on how you can change your preferences in the major browsers:
Finally, you can reach the website Your Online Choices where you will not only find useful information, but also be able to set, provider by provider, your preferences on third party advertising cookies. You may withdraw consent previously granted for the installation and management of cookies at any time. Please note that withdrawal of consent may affect the functionality of the web. Please do not hesitate contacting us if you have any questions info@sercotel.com
We know how important the processing of your data is to you, so we would like you to take a few minutes to read our privacy policy and understand how we manage your personal data. You will be given advance notice of any change in our privacy policy so you can consider its appropriateness and accept it. You may, of course, request anonymisation at any time and your data will be deleted from our system.
All data you provide will always be processed by CLAM, SA according to current legislation and the appropriate security and technical measures.
All details of our Privacy Policy are explained below.
Your personal data controller and manager is CLAM, SA. It is responsible for due compliance with current data protection legislation. You can contact us at any time at:
CLAM, SA
PASSEIG ANTONIA FONT CAMINAL 1 DESPATX 502
ESCALDES ENGORDANY
NRT (TIN):A-705 467-D
TELF +376 875 500
E-MAIL: INFO@HOTANSA.AD
We hold the personal data of our customers and any users who have requested promotional information about our services and have explicitly given their consent to our privacy policy.
We also obtain information via social networks. Each case depends on the social network’s own privacy policy and the privacy settings of each user.
Personal data that we hold:
a. Name
b. Surname(s)
c. Gender
d. Nationality
e. Identity document
f. Postal address
g. Date of birth
h. Country of birth
i. Telephone
j. Email
k. Credit Card
l. Language
The only personal data we process are with the explicit consent of the user. The user authorises CLAM, SA to pass on their personal data to HOTELS ANDORRANS, SAU, SERCOTEL and businesses associated with CLAM, SA, to be used to promote and offer products that are best suited to our customers’ needs and to make it possible:
- To manage your reservation and any necessary related communications.
- To answer satisfaction surveys.
- To answer satisfaction surveys.
- To manage queries and claims and to exercise users’ rights.
CLAM, SA will keep your data as long as our relationship lasts. Once it ends, they will be kept for the legal limitation periods applicable to the purpose for which they were obtained.
After this period, your data will be automatically erased from our system.
You can also contact us ( info@hotansa.ad ), whenever you wish, to unsubscribe your data immediately, in which case they will only be held for the legally-required period to prove compliance with our legal obligations.
Users have the following rights:
- Access: the right to verify your personal data held by CLAM, SA, and verify whether they are being processed.
- Rectification: the right to rectify your personal data when you consider them to be incorrect or incomplete.
- Restriction of processing: you have the right to restrict the processing of your data carried out by CLAM, SA.
- To object: you have the right to object to CLAM, SA processing your personal data. In this case, CLAM, SA will only use your data for legitimate purposes and according to current legal requirements.
- Erasure/to be forgotten: you have the right to erase your personal data, as long as they are not legally required to prove compliance with our legal obligations.
- Portability: you have the right to receive your personal data in a structured format, that is in common use and machine-readable, and send them to another controller when processing is based on consent or a contract.
- Portability: you have the right to receive your personal data in a structured format, that is in common use and machine-readable, and send them to another controller when processing is based on consent or a contract.
You can ask about the processing of your data or exercise any of these rights by sending a written, signed notification by email to info@hotansa.ad or by post to:
CLAM, SA
PASSATGE ANTONIA FONT CAMINAL 1, DESPATX 502
ESCALDES ENGORDANY
AD700 - ANDORRA
State your name and surnames, and your address or email for notification.
CLAM, SA will only send promotional information by email to users who have previously given their explicit consent to the use of their personal data.
Cookies are only used to improve the performance of our web site and for general statistics (number of visits, pages visited, frequency of use, etc.) and are never used to collect user identity data.
The privacy of the information, whether provided by the user in personal data requests, or accessible via the web site, is regulated by Law 15/2003 of 18 December on personal data protection in the Principality of Andorra, and any implementing regulations.
CLAM, SAL reserves the right to amend this privacy policy according to any legislative changes or the criteria of the Data Protection Agency. If any change is made after acceptance, you will be duly informed by email at the address you have provided.
We know how important the processing of your data is to you, so we would like you to take a few minutes to read our privacy policy and understand how we manage your personal data. You will be given advance notice of any change in our privacy policy so you can consider its appropriateness and accept it. You may, of course, request anonymisation at any time and your data will be deleted from our system.
All data you provide will always be processed by CLAM, SA according to current legislation and the appropriate security and technical measures.
All details of our Privacy Policy are explained below.
Your personal data controller and manager is CLAM, SA. It is responsible for due compliance with current data protection legislation. You can contact us at any time at:
CLAM, SA
PASSEIG ANTONIA FONT CAMINAL 1 DESPATX 502
ESCALDES ENGORDANY
NRT (TIN):A-705 467-D
TELF +376 875 500
E-MAIL: INFO@HOTANSA.AD
We hold the personal data of our customers and any users who have requested promotional information about our services and have explicitly given their consent to our privacy policy.
We also obtain information via social networks. Each case depends on the social network’s own privacy policy and the privacy settings of each user.
Personal data that we hold:
a. Name
b. Surname(s)
c. Gender
d. Nationality
e. Identity document
f. Postal address
g. Date of birth
h. Country of birth
i. Telephone
j. Email
k. Credit Card
l. Language
The only personal data we process are with the explicit consent of the user. The user authorises CLAM, SA to pass on their personal data to HOTELS ANDORRANS, SAU, SERCOTEL and businesses associated with CLAM, SA, to be used to promote and offer products that are best suited to our customers’ needs and to make it possible:
- To manage your reservation and any necessary related communications.
- To answer satisfaction surveys.
- To answer satisfaction surveys.
- To manage queries and claims and to exercise users’ rights.
CLAM, SA will keep your data as long as our relationship lasts. Once it ends, they will be kept for the legal limitation periods applicable to the purpose for which they were obtained.
After this period, your data will be automatically erased from our system.
You can also contact us ( info@hotansa.ad ), whenever you wish, to unsubscribe your data immediately, in which case they will only be held for the legally-required period to prove compliance with our legal obligations.
Users have the following rights:
- Access: the right to verify your personal data held by CLAM, SA, and verify whether they are being processed.
- Rectification: the right to rectify your personal data when you consider them to be incorrect or incomplete.
- Restriction of processing: you have the right to restrict the processing of your data carried out by CLAM, SA.
- To object: you have the right to object to CLAM, SA processing your personal data. In this case, CLAM, SA will only use your data for legitimate purposes and according to current legal requirements.
- Erasure/to be forgotten: you have the right to erase your personal data, as long as they are not legally required to prove compliance with our legal obligations.
- Portability: you have the right to receive your personal data in a structured format, that is in common use and machine-readable, and send them to another controller when processing is based on consent or a contract.
- Portability: you have the right to receive your personal data in a structured format, that is in common use and machine-readable, and send them to another controller when processing is based on consent or a contract.
You can ask about the processing of your data or exercise any of these rights by sending a written, signed notification by email to info@hotansa.ad or by post to:
CLAM, SA
PASSATGE ANTONIA FONT CAMINAL 1, DESPATX 502
ESCALDES ENGORDANY
AD700 - ANDORRA
State your name and surnames, and your address or email for notification.
CLAM, SA will only send promotional information by email to users who have previously given their explicit consent to the use of their personal data.
Cookies are only used to improve the performance of our web site and for general statistics (number of visits, pages visited, frequency of use, etc.) and are never used to collect user identity data.
The privacy of the information, whether provided by the user in personal data requests, or accessible via the web site, is regulated by Law 15/2003 of 18 December on personal data protection in the Principality of Andorra, and any implementing regulations.
CLAM, SAL reserves the right to amend this privacy policy according to any legislative changes or the criteria of the Data Protection Agency. If any change is made after acceptance, you will be duly informed by email at the address you have provided.